Morospin Privacy Policy

The Data Controller Behind Morospin

Morospin N.V. is the data controller for personal data collected through morospinpokies.com, operating under Curacao eGaming Licence No. 8048/JAZ2021-062. Any question about how your data is handled can be directed to [email protected].

What Information We Collect

We collect the details you provide at registration (name, date of birth, email and password), payment information processed when you deposit or withdraw, identity documents submitted for verification such as an Australian driver’s licence, passport or Medicare card, technical data including your IP address and device type, and cookies set as you browse the site.

Why We Process Your Data

We process registration and payment data to open and run your account, verify your age and identity, process deposits and withdrawals, and meet our obligations under our Curacao eGaming licence. Technical data supports fraud prevention and site security, and marketing communications are sent only where you have opted in at registration.

Cookies and Analytics on Our Site

We use strictly necessary cookies to keep you logged in and to remember your cookie preferences, alongside analytics cookies that help us understand which pages and games are used most. Analytics and non-essential cookies can be declined from the cookie banner shown on your first visit, or cleared later through your browser settings.

We share payment details with the providers used to process your transaction, including Visa, Mastercard, Skrill, Neteller, Apple Pay, Google Pay and our Bitcoin payment processor. Identity documents submitted for verification are shared with our KYC verification provider solely to confirm your identity. Gameplay data relevant to a specific round can be shared with the game studio that supplied it, including Pragmatic Play, Novomatic, Playson, Good Luck Games, Betora, Evolution and Pragmatic Play Live, where needed to resolve a dispute over a result.

Where Your Data Is Stored

Our servers and several of the processors listed above sit outside Australia, including within Curacao and the European Union. Where data is transferred internationally, we rely on contractual safeguards with each processor to keep the level of protection consistent with this policy.

How Long We Keep Your Data

We keep account and transaction records for as long as your account is active and for a further period afterwards to meet licensing, tax and anti-fraud obligations. Once an account is closed and any retention period has passed, personal data is deleted or anonymised rather than kept indefinitely.

Your Rights Over Your Data

You can ask us to give you access to the personal data we hold, correct information that is inaccurate, delete data we no longer have a lawful reason to keep, restrict or object to certain processing, and request a portable copy of data you provided directly. Requests can be sent to [email protected] and are usually handled within 30 days.

Raising a Complaint

If you are unhappy with how we have handled your personal data, you can raise it with us directly first. Where that does not resolve the issue, you retain the right to lodge a complaint with a relevant data protection supervisory authority.

Contact for Data Requests

Any request relating to your personal data, including access, correction or deletion, should be sent to [email protected] with enough detail for us to locate your account.